Who you are dealing with
Rembrandt Designs is a trade name of NSR ONE, a business based in Lynbrook, New York, working with local businesses across the United States. Throughout this page, “we” and “us” mean Rembrandt Designs, and “you” means the business buying the service.
What we provide
We design, build, host and maintain a website for your business. The one-time launch fee covers designing and building the site, registering and connecting a domain name, and putting it live. The monthly Care Plan covers hosting, the domain renewal, the security certificate, content changes that we carry out for you on request, and a local page for each town you serve, up to five.
This is a service we perform for you — it is not a product you take away.
You are not buying or licensing software, and no software is supplied to you. You do not receive a login, an admin panel, or an editing tool, and you do not receive the website files. We write and retain the code, the design and the templates, and we control where the site is published. When you want something changed, you contact us and we make the change.
What you pay, and when
| Today, when you sign up | $489.99 — one-time launch fee |
| Next 30 days | $0 |
| Day 30, then every month | $39.99 per month, recurring until you cancel |
| Sales tax | Calculated from your business address and shown before you confirm. Zero for New York customers. |
| Contract or minimum term | None. Month to month |
The Care Plan renews automatically every month and is charged to the card you used at signup, until you cancel it. The amount and the monthly frequency are shown on the payment page before you pay. The price we quote is the price that appears on the screen.
You will get an emailed receipt for every charge, and a reminder if a payment ever fails.
Cancelling
You can cancel at any time, and there is no notice period. Cancel yourself from the billing page linked in every receipt, or simply contact us and we will do it for you. We will never make you sit through a phone queue or fill in a form to leave.
Cancellation takes effect at the end of the month you have already paid for — you keep the site and the service until that date, and you are not charged again.
When the Care Plan ends, the hosting ends with it and the website is taken offline. We keep the code, the design and the templates, because the site was built and run as a service rather than sold to you. Your domain and your own content are a different matter — see below.
Your domain name
We register and manage your domain as part of your plan, so you never have to deal with renewal notices or verification emails, and it cannot lapse by accident.
The domain is yours. If you cancel, tell us where you want it moved and we will transfer it to you free of charge, at any time.
We will never hold a domain against an unpaid balance. If you owe us money we will ask you for it — we will not take your name hostage to get it.
Your content stays yours
Your logo, your photographs, your written copy, your prices and your business details were always yours and remain yours. Ask us at any time — including after you have cancelled — and we will email you a copy at no charge.
By giving us that material you confirm it is yours to publish, and you ask us to put it on the website we build and run for you.
Refunds
The $489.99 launch fee is non-refundable once the website has been built. The work is done specifically for your business before you are asked to pay anything, and you see the finished site before you decide — so there is nothing bought sight unseen.
Monthly Care Plan fees are non-refundable, including partial months. To avoid the next charge, cancel before your renewal date. If you believe you have been charged in error, call us and we will make it right.
What we don't promise
We build you a well-made, fast, honest website. We do not promise any particular Google ranking, amount of traffic, number of phone calls, or increase in sales. Anyone who promises you those things is guessing.
We aim to keep your site online continuously, but no host is perfect. If something breaks, tell us and we will fix it as fast as we can. Our responsibility to you is limited to the fees you have paid us.
Changes we make for you
Content changes are included in the Care Plan and there is no cap on how many you ask for — hours, prices, photographs, a holiday special, a new phone number. Contact us and we will do it, normally the same day.
Your plan includes up to five pages. Additional pages are $100 each, one time. A complete redesign, or a new service such as online ordering or booking, is separate work. We will quote for it first and you decide.
Sales tax
Tax is calculated automatically at checkout from your business address and shown to you before you confirm. The price we quote is the price that appears on the screen.
For customers in New York that calculation comes to zero on both the launch fee and the monthly fee — website design, hosting and the maintenance work we perform are not taxable services in this state. Rules differ from state to state, so whatever applies at your address is what the checkout will show you before you pay.
Privacy
We collect only what is needed to build your site and bill you: your name, business name, phone number, email address and billing address. Card details are entered directly with Stripe, our payment processor, and are never seen or stored by us.
We do not sell, rent or share your information, and we do not send marketing email. Your details are used to deliver the service and to meet New York State record-keeping requirements. Ask us to delete your information at any time after your account closes and we will, apart from records we are legally required to keep.
Governing law
These terms are governed by the laws of the State of New York, and any dispute will be handled in the courts of Nassau County, New York.
Changes to these terms
If we change these terms, the version in force is the one published here, and the effective date at the top will change. A change will never increase what you are already paying without telling you first — if the monthly price ever changes, we will tell you before it takes effect and you can cancel.
Contact us
(347) 650-0219
rembrandt@rembrandtdesigns.com
Lynbrook, New York